User Extension Groups Tab

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Call Group Membership

Call Groups are used by phone menus to route incoming calls to specific groups of users. While groups are often created and maintained by the menu, they can also be maintained under the options tab for each user.

Call Groups are created under Menus by configuring Ring Extensions or Call Queue options. All extensions in a Call Group ring when a caller selects the Menu option. While Call Group membership is controlled under Menus, it is also listed on a per-extension basis for your convenience.

The checkboxes indicate which Call Groups currently have the selected extension as a member. Checking a box adds the selected extension to that Call Group. Unchecking a box removes the extension from that Call Group.

Save the options you want by pressing the Save button at the bottom of the column.