Quick Voicemail Setup

Quick Voicemail Setup

Setting the Unavailable Message

The Unavailable Message message is a personalized message that tells the user who they have reached and that their message will be returned as soon as the owner of the voicemail box is available. Here are a few ideas:

"You have reached John Smith. If you need immediate assistance, press 0 now. Otherwise please leave a message after the tone and I will return your call as soon as I am available. "

Note: If you specify a 0 option you need to also specify the Immediate Assistance option in User Extensions.

Here are the steps:

  1. Dial 6000
  2. Enter the user's extension (example: 100)
  3. Enter the user's Voicemail Password or PIN (example: 1234)
  4. Press 0 for the Administration Menu
  5. Press 1 to record your Unavailable Message
  6. Record it and press # when you are done (don't hangup or you will lose what you recorded)
  7. Press 1 to save the message you just recorded

Recording your Name

If you are using the Directory feature of the phone system, you should also record your name. This is used when a caller goes to the dial by name directory and enters the first few letters of your last name. To confirm the choice, it plays your name.

Here are the steps to record your name:

  1. Dial 6000
  2. Enter the user's extension (example: 100)
  3. Enter the user's Voicemail Password or PIN (example: 1234)
  4. Press 0 for the Administration Menu
  5. Press 3 to record your Name
  6. Record it and press # when you are done (don't hangup or you will lose what you recorded)
  7. Press 1 to save the message you just recorded

Just record your name, nothing else (example: "John Smith")

Visit Using Voicemail for more detailed documentation on the voicemail system.