Menu 'Extension Transfer' Option

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The Extension Transfer option allows a menu to transfer a call directly to a specific user. This is different from Ring Extensions in that it follows the rules specified in the User Extension for call routing as if the extension was direct dialed.

Here are the settings related to this option:

Intro Greeting

Add an optional greeting that is played before ringing phone extensions—for example: "Please wait while we find a sales representative to help you."

Transfer to Extension

Choose the extension you want the call to go to.

Press Save to save the Menu options.