Greetings & Music on Hold

Use the GREETINGS & MUSIC page to upload sound files for greetings, prompts, and music on hold.

Greetings are the prompts used for menus and other parts of the system. Greetings must be MONO wav files. MP3 Music is used for the Music on Hold system. Both have a limit of 5MB.

To add a greeting or music, press the Add Greeting or Add Music button at the top of the middle listing.

Enter a Name for the greeting, prompt or music file you want to create and press the Choose File button to browse for the sound file on your computer.

Open the file you want and then Save the greeting, prompt, or music file.

Updating a Greeting file

Options under the Upload Greeting tab enable you to change the sound files associated with a greeting, prompt, or music file. Press the Choose New Sound button to select a sound file and upload it to the phone system.

(Note: Please be aware that it is a violation of copyright law to upload music copied from CDs without permission. We recommend contacting a professional voice company like HOLDCOM.COM to have your music on hold programs professionally produced.)